Privacy Policy

Last updated: 3 October 2026

AL Burooj Advertising L.L.C (“we”, “us”) respects your privacy. This policy explains what personal data we collect when you use www.alburoojadvertising.com or order from us, why we use it, and the rights you have under the UAE Personal Data Protection Law (Federal Decree Law No. 45 of 2021).

Who we are

AL Burooj Advertising L.L.C, Warehouse No. 07, Al Quoz Industrial Area 4, Dubai, United Arab Emirates. We are responsible for your personal data. Email info@alburoojadvertising.com or call +971 52 673 4053.

What we collect

Contact details: name, company name, email, phone and WhatsApp number.
Order details: delivery and installation address, products ordered, quotes and order history.
Artwork and files: logos, images, text and photos of your site that you send us.
Payment details: card payments are handled by our payment provider. We do not see or store your full card number.
Messages: emails, calls, WhatsApp and chat conversations with our team or our website chat assistant.
Website data: IP address, browser type, pages visited and cookies. See our Cookie Policy.

Why we use it

To send quotes, take orders, make proofs, produce, deliver and install your order.
To take payment and issue invoices.
To reply to your questions and give support.
To keep the website safe and working, and to improve it.
To send you offers and news, only if you agree. You can unsubscribe at any time.
To meet our legal duties, such as tax and accounting records.

Our legal basis

We use your data because we need it to carry out your order or answer your request, because the law requires it, or because you have given consent. You can withdraw consent at any time.

Who we share it with

We never sell your personal data. We only share it when needed with:

Payment providers, to process payments.
Courier and delivery companies, to deliver your order.
Installation teams and authorities, when your order needs installation or a signage permit.
IT, hosting, email and analytics providers who help us run the website.
Government bodies or courts, when the law requires it.

Everyone we share data with must keep it safe and use it only for the job we gave them.

Data stored outside the UAE

Some of our service providers, such as hosting or email services, may store data outside the UAE. When this happens, we take steps to make sure your data is protected to the standard UAE law requires.

How long we keep it

We keep your data only as long as we need it for the reasons above, or as long as UAE tax and commercial laws require. After that, we delete it or make it anonymous.

How we protect it

We use secure connections (SSL), password protected systems and limited staff access to keep your data safe. No system is 100% secure, but we work hard to protect your information.

Your rights

Under UAE law you can ask us to:

Give you a copy of the personal data we hold about you.
Correct data that is wrong or out of date.
Delete your data, when we no longer need to keep it.
Stop or limit how we use your data.
Send your data to you or another company in a common format.
Stop sending you marketing messages.

Email info@alburoojadvertising.com to make a request. We reply within 30 days. This is free of charge.

Children

Our website and services are for people aged 18 and over. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was updated.

Contact and complaints

If you have a question or a concern about your data, email info@alburoojadvertising.com or call +971 52 673 4053, Monday to Saturday, 9:00 AM to 7:00 PM. We will try our best to fix it. If you are still not happy, you can complain to the UAE Data Office.

Which companies are covered by this policy?

AL Burooj Advertising L.L.C and its brands.